How do I process family passports?

Passengers presenting a family passport should be Advance Passenger Processed using their full details.

If all family members are travelling, airlines must submit an Advance Passenger Processing (APP) request and get an 'OK TO BOARD' for each family member, using their full details.

Check-in agents should be aware that children on a family passport cannot travel without the primary holder.

Where a family Document for Travel to Australia (DFTTA) is presented, airlines must submit an APP request for each family member using their full details.

The APP check-in manuals contain more information about processing passengers using family passports.