NEWS Submitting complete Assurance of Support (AoS) claims

​Assurance of Support

To avoid delays in Parent or Contributory Parent visa decisions, the Department of Home Affairs recommends Migration Agents representing visa applicants and their assurer submit complete, decision-ready Assurance of Support (AoS) claims to the Department of Human Services (DHS). Submitting an incomplete application will delay the processing of the AoS claim and consequently result in delays in finalising the associated visa application.
The Department of Human Services website contains information on how to become an assurer. See

The following documentation is required to be provided with the AoS application:

  • A completed ‘Application to provide an Assurance of Support’ form
  • Department of Home Affairs letter to the visa applicant advising that an Assurance of Support is required
  • Original documents to confirm identity of assurer. Read more about how you can confirm identity at:
  • Evidence of income for the previous two financial years (i.e. Notice of Tax Assessment 2015-2016 and 2016-2017 or letter from the Australian Taxation Office) 
  • Evidence of ongoing income (e.g. two most recent consecutive payslips, or a letter from accountant, or a letter from employer, or a profit and loss statement, etc.)
  • Proof of Australian citizenship or permanent residence (e.g. Australian Citizenship Certificate, Australian passport, foreign passport – with or without visa label)

More information is available on the Department of Human Services’ Assurance of Support page.

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