Licensing information for brokers, depots, warehouses and duty free operators.

We licence customs brokers, depots and warehouses, including duty free operators, so that they can carry out import and export roles.

The Australian Taxation Office (ATO) is responsible for administering Excise Equivalent Goods (EEGs) that are warehoused. Excise equivalent goods are imported alcohol, tobacco and fuel that would have been subject to excise duty had it been produced or manufactured in Australia.

If you are not proposing to operate a duty free shop, catering bond or providore, you should apply to the ATO for a customs warehouse licence if you:

  • intend to store EEGs in the warehouse, or
  • operate a warehouse that only stores EEGs.

More information is available at Australian Taxation Office website.

Review of customs licensing regimes – final report

We have released the Final Report of the Review of all licensing regimes under the Customs Act 1901. The report outlines the findings of the Review and sets out the 15 recommendations.

We appreciate the contribution to the Review, particularly submissions, feedback on the Issues Paper, and attendance at the workshops.

The Department will continue to work with stakeholders during the implementation of the recommendations.

Any queries regarding the Final Report should be directed to

Changes to licence charges

From 1 January 2016, charges associated with the application and renewal of licences for customs brokers, depots and warehouses changed.

The changes that took effect from 1 January 2016 are:

  • introduction of a licence application charge for customs broker and warehouse licences
  • reduction in warehouse licence grant charges
  • introduction of a variation charge for warehouse licences
  • amendments to the grant and renewal charges for customs broker licences.

Further information about the changes to licence charges is available within Australian Customs Notice 2015/37.