Why shouldn’t I use an unregistered migration agent?

​In Australia, unregistered people working as migration agents are breaking the law.

​This is because people who are not registered might: 

  • not know about current Australian legislation and procedures
  • give you incorrect advice
  • make false claims about your chances of success.
Applying in Australia: if you want to report an unregistered person, you can contact us through the Immigration Dob-in Line: telephone 1800 009 623 (free of charge).
Applying outside Australia: if you are outside Australia and suspect that an unregistered person has broken the law, you can report them to your local law enforcement authority and tell your nearest immigration office​.
If you think that a migration agent is acting unprofessionally, you should also tell your nearest imm​igration​ office. ​

Frequently Asked Questions