Individuals and Travellers

Arriving aircraft, air cargo, passenger and crew reporting requirements

Arrangements for Norfolk Island from 1 July 2016

From 1 July 2016, the Department became responsible for delivering immigration and customs functions on Norfolk Island.

The Migration Act 1958 (Commonwealth) will be extended to include Norfolk Island. This means that passenger movements between the Australian mainland and Norfolk Island will be considered domestic travel for immigration purposes.

The Norfolk Island Customs Ordinance 2016 will apply a modified version of the Customs Act 1901 and associated regulations on Norfolk Island. This means that people and goods arriving in, and leaving from, Norfolk Island will remain international movements for customs purposes.

This information is for pilots, aircraft operators and freight forwarders for reporting aircraft, air cargo, passengers and crew arriving in Norfolk Island. All reports must be submitted to the Australian Border Force (ABF), the operational arm of the Department, on Norfolk Island (see ‘Further information’ below on how to contact ABF on Norfolk Island).

Reporting of aircraft arriving in Norfolk Island

Impending arrival report

International aircraft arrivals must be reported to ABF at least three (3) hours prior to arrival, or on departure from the previous overseas port. The impending arrival report can be provided to ABF up to ten (10) days prior to arrival.

On Norfolk Island, a completed Form B364 – Impending Arrival Report (Air) should be submitted by the pilot or aircraft operator to ABF regardless of whether or not cargo is being carried. This notification is critical to ensure ABF is available for cargo and passenger clearance on arrival.

Actual arrival report

The actual arrival of the aircraft must be reported to ABF within three (3) hours of arrival or before a Certificate of Clearance is issued, whichever occurs first.

On Norfolk Island, Form B358 – Arrival Report (Air) should be submitted to ABF by the pilot or aircraft operator.

All arriving aircraft will be subject to customs clearance formalities, including providing a copy of the last port Certificate of Clearance (or equivalent) to ABF.

Reporting of air cargo arriving in Norfolk Island

Air cargo report

Any air cargo carried by an aircraft must be reported to ABF two (2) hours before the estimated time of arrival (as reported in the impending arrival report).

On Norfolk Island, there is no prescribed form for an air cargo report. However, standard airline manifests or individual air waybills generally provide sufficient details to satisfy ABF requirements.

Pilot or aircraft operator reporting requirements

The pilot or aircraft operator must provide the following minimum information to ABF:

  • Master Air Waybill
  • flight number
  • arrival date
  • name and address of consignor/shipper or freight forwarder
  • names, addresses and contact numbers of consignee or freight forwarder
  • place where loaded
  • marks and numbers
  • number of packages
  • description of goods
  • gross weight
  • permit details (if required)

Freight forwarder reporting requirements (for consolidated goods)

Freight forwarders must provide a separate air cargo report for consolidated consignments, with details for each of the separate lines of cargo for which they are responsible, to ABF.

Freight forwarders must provide the following minimum information to ABF:

  • Sub-Master/House Air Waybill
  • flight number
  • arrival date
  • name and address of consolidator (Sub-Master) or consignor/shipper (House)
  • names, addresses and contact numbers of freight forwarder (Sub-Master) or consignee (House)
  • place where loaded
  • marks and numbers
  • number of packages
  • description of goods
  • gross weight
  • permit details (if required)

Import Declarations are not required for goods arriving in Norfolk Island. A full and proper description of the goods is required to assist ABF effectively risk assess cargo. For goods not fully described, ABF may have to request additional information from the owner/importer prior to risk assessment. This could delay cargo clearance processes.

Outturn report

Air cargo discharged from the aircraft must be reported to ABF on an outturn report. The outturn report is used to report any goods included in the air cargo report that have not been unloaded, even if nil. The outturn report should also report any goods not in the air cargo report that have been offloaded, even if nil.

The outturn report must be provided within twenty-four (24) hours of the arrival of the aircraft, however ABF encourages the immediate reporting of unmanifested cargo or instances of damage or pillage.

On Norfolk Island, the outturn report should be submitted by the person responsible for unloading the aircraft. There is no set format for the outturn report on Norfolk Island, annotated and signed copies of cargo manifests will be accepted by ABF.

Reporting of passengers and crew arriving in Norfolk Island

Passenger reports

Any passengers on an arriving aircraft must be reported to ABF at the same time as the impending arrival report.

On Norfolk Island, Forms 2A and 2B - Passenger Reports should be submitted to ABF. Instead of Form 2B, an electronically generated list detailing the personal particulars of all passengers is acceptable to meet ABF requirements on Norfolk Island (provided it includes all the information prescribed in Form 2B).

Incoming passenger card

Upon arrival of the aircraft, all passengers are required to complete an Incoming Passenger Card and present themselves and their accompanying baggage for ABF clearance.

Inwards crew report

Crew on an arriving aircraft must be reported to ABF at the same time as the impending arrival report. On Norfolk Island, Form 3 – Inwards Outwards Crew Declaration should be submitted to ABF.

Aircrew declaration

Upon arrival of the aircraft, any crew needing to exit the airside perimeter are each required to complete Form B465 – Crew Declaration and present themselves and their accompanying baggage for ABF clearance. Transit crew can remain with the aircraft without undertaking clearance formalities.

Further information

Accurate and timely reporting of arrival information assists ABF facilitate legitimate trade and identify high risk activity that may require further intervention. ABF encourages community and industry assistance to protect Norfolk Island’s border.

ABF on Norfolk Island operates from the Norfolk Island District Office located at Taylor's Road, Burnt Pine. ABF on Norfolk Island can be contacted by email norfolkislandabf@border.gov.au.

More information about Norfolk Island arrangements from 1 July 2016 is available. For copies of the forms referred to in this page, please see our Departmental forms or contact the ABF on Norfolk Island.